1. Shipping time:
DHL, Fedex, UPS, TNT, ARAMEX --- 3-7 days.
Epacket and others posting service --- 5-20 days.
Ocean Freight To Door --- 30-60 days.
Some countries like Brazil, Russia will be even slower,
However,
As battery is restricted in shipping, we only support certain shipping option to certain countries.
When you try to check out, you will see the available shipping options.

2. Custom tax: You don't need to pay custom tax if you use some shipping way like : Ocean Freight To Door(tax free). For other shipping ways, it's possible that you will be charged custom tax when you receive parcel.

3. Custom problem: We will try to cooperate with you to solve the custom problem. However, we are not responsible for custom problem include custom tax.

4. Shipping returning:If you use DHL, Fedex, UPS, TNT, ARAMEX, If shipping company fail to deliver, returning will need a huge returning fee. We will destory the parcel in this case. Only posting service is free to return when fail to deliver.

5. Shipping Insurance: Default no shipping insurance. If the shipping company lose the parcel, we will try to get compensate for you, but not promise.

6. Shipping damage: If you find the the parcel is broken when you are receiving the parcel. Please ask the shipping company to give you a document to proof that. We will handle it with shipping company with your proof.